Translation Turnaround Time

  • Standard Speed
    • Delivery Time for Certified Translations and Academic Translations
      • 6 pages per business day
    • Delivery Time for Professional Translations
      • 4,500 words per business day
    • Time of Order
      • Orders placed during business hours defined as before 5:00 p.m. PST/8:00 p.m. EST will be delivered subject to the previous delivery rates.
      • Orders placed after business hours, which are defined as anytime after 5:00 p.m. PST/8:00 p.m. EST until 5:00 a.m. PST/8 a.m. EST will be delivered within 2 business days
      • The aforementioned times are a guideline and are not guaranteed. Most orders are delivered within the allotted time frame, but issues found by the Quality Control Department may cause delays of up to 1 business day.
    • Example 1
      • Mateo Rodriguez has 3 birth certificates (for his wife, daughter, and himself) and 1 marriage certificate. Each birth certificate has text on the front and 1 birth certificate has a few seals on the back.
      • Here we have 1 birth certificate that counts as 2 pages and 3 birth certificates that count as 1 page.
      • With 5 pages Mateo can expect his documents to be returned within business day(assuming he places his order during the business day).
    • Example 2
      • It’s Monday morning and Jonathan Martinson needs a 10 page legal brief translated to present for legal purposes on Wednesday morning.
      • Jonathan doesn’t have the electronic version of these pages—only the hard-copies. Jonathan scans in all of these documents and sends them to The Spanish Group so they can count the total number of words. It turns out that there are 6,700 words in total.
      • Normally, these documents would be returned to Jonathan within 2 business days. Unfortunately, Jonathon needs these documents back in 3 hours. Jonathon decides to expedite his documents and selects Urgent Speed and receives his documents before his 3 hour deadline.
  • Urgent Speed
    • Delivery Time for Certified Translations and Academic Translations
      • 90 pages per business day
    • Delivery Time for Professional Translations
      • 67,500 words per business day.
    • Time of Order
      • Orders placed during business hours defined as before 5:00 p.m. PST/8:00 p.m. EST will be delivered within a time frame of 30 minutes to 8 hours.
      • Orders placed after business hours, which are defined as anytime after 5:00 p.m. PST/8:00 p.m. EST until 5:00 a.m. PST/8 a.m. EST will be delivered by the close of the soonest business day.
      • The Spanish Group makes its very best efforts to guarantee the aforementioned delivery time for all urgent orders.