Receiving Your Documents – Shipping

  • Electronic Delivery
    • All orders are delivered electronically free of charge. Once your order has been completed, it will be emailed directly to the email that is used to place your order.
  • Physical Delivery/Shipping
    • Certified and Academic Translations are mailed to the indicated address free of charge. For more information, please see the next section.
    • Shipping Speeds
      • Standard
        • The Spanish Group provides standard mailing for certified and academic translations free of charge. This typically takes between 3-5 business days depending on where you live.
      • Priority
        • Priority Mailing typically arrives in 2 business days.
      • Overnight
        • Overnight mail arrives the next day and is generally guaranteed.
    • Carriers
      • Selected carriers are USPS, UPS, and FedEx. The selection is contingent based on your zip code and selected translation class.
    • International Mailing
      • International mailing is only available for clients that select Priority or Priority Express Mailing. A carrier imposed surcharge may apply in addition to the advertised rates to ensure timely delivery.
    • Shipment Issues
      • For issues regarding your shipment once it has left our distribution centers please contact the following:
        • USPS: 1 (800) 275-8777
        • FedEx: 1 (800) 463-3339